Team Leader Institutional Account Management

  • Netherlands

Team Leader Institutional Account Management

“Experienced Team Leader to maintain and strengthen the relationship of War Child with institutional donors and meet funding targets”

Your Challenge


War Child’s dedicated global Programme Partnership and Grants department (2PG) is responsible for programme partnerships, donor relations and institutional fundraising as well as quality assurance (for internal and external compliance). 2PG department works towards reaching the organisation’s ambitions through effective engagement and partnership building with institutional donors and other partners whilst safeguarding compliance. Additionally 2PG Team has a strong focus on strengthening the competencies and capacity of War Child’s country teams and teams in our Home Office to acquire the financial resources necessary to meet the set objectives. The department leads and coordinates the appropriate and successful account and grant management of external funds at country, regional and global level. The 2PG department consists of 4 teams: Foundations Account Management (FAM); Institutional Account Management (IAM); Quality Assurance (QA) and Business Development (BD).


As Team Leader IAM you are responsible for leading the Institutional Account Management team, composed of a number of Account Managers per donor group and Institutional Funding Officer. The main tasks of this team are maintaining and strengthening the relationship of War Child with these donors and related stakeholders, including networking organisations and other international agencies. Specific targets, numeric and content based, are set annually. Since Dutch Ministry of Foreign Affairs (MFA) is one of War Child’s most important strategic partners, as Team Leader IAM you also manage this donor portfolio.


As Team Leader IAM you manage the Institutional Account Management team and you can be asked to manage relevant consultants, interns and/or volunteers. You report to the 2PG Manager.


Your responsibilities


  • Develop institutional funding strategy, account and engagement plans for the MFA portfolio
  • Coordinate the implementation of the institutional donor funding strategies per donor account, the account and donor engagement plans
  • Contribute to the consolidation of these strategies into the overall War Child Institutional Funding Strategy
  • Lead and coordinate pro-active acquisition and sharing of institutional donor intelligence, networking and strategic engagement and positioning towards donors among the donor account managers as well as with other relevant departments and country offices
  • Advise countries and regional platforms on country and regional funding strategies
  • Provide expert advice and support internal capacity-building efforts regarding partnerships, business development, proposal development and submission, grant management, reporting and contracts
  • Support country offices and global programmes in strengthening their relationship with relevant in-country donor and partner representatives
  • Implement fundraising activities, monitor and report on their progress and results
  • Streamline expert advice with regard to donor requirements
  • Provide (donor compliance) quality and risk assessment advice to Manager 2PG on specific submissions and reports to donors in collaboration with the QA team
  • Provide vision and strategic advice on partnerships and policy-influencing opportunities
  • Contribute to positioning of War Child as an expert networked organization
  • Coordinate developing and strengthening a network of contacts with (possible) partners and stakeholders contributing to the roll-out of War Child’s global strategy
  • Actively participate in relevant internal and external working groups
  • Represent War Child in relevant networks and external meetings with partners and stakeholders


Your profile


  • Academic background in Development/International Cooperation and/or Humanitarian Aid

or equivalent.

  • Min. 5 years of experience in a similar position in an international organisation
  • Good knowledge of and experience in institutional fundraising for NGOs from institutional donors
  • Experience in team management
  • Experience in capacity strengthening and learning trajectories
    • Good knowledge regarding current development and trends in the (international) aid sector
    • Demonstrated expertise in institutional funding strategy development and its operationalisation
    • Demonstrated donor account management expertise, especially with regard to the Dutch Ministry of Foreign Affairs
    • Good knowledge of the Dutch Cooperation strategy and the Dutch Embassy network
    • Knowledge and understanding of (institutional) donor networks
    • Excellent verbal and written communication skills in Dutch and English and at least one of the following languages: French, Arabic and/or Spanish
    • Good relation building skills, diplomatic skills and strong in building and maintaining networks
    • Excellent facilitation and organisational skills
    • Ability to work under pressure and meet deadlines
    • Excellent organizational skills and eye for detail
    • Customer orientated, enthusiastic and creative
    • (Cultural and Organisational) sensitivity
    • Result-oriented and determination
    • Available for 40 hours per week
    • Willing and able to travel to War Child programming areas
    • EU national or eligible to live and work in EU



    Our offer

    • Salary range from €3500 – €4618 gross per month, based on 40 hours per week (the exact step determined by the years of your relevant working experience)
    • 26 vacation days (based on 40 hours per week), plus 2 additional free days
    • A contributory pension scheme where all pension contributions are paid by War Child
    • Monthly mobile phone contribution of € 25
    • Possibility to follow training and/or courses and attend War Child’s events
    • Pleasant working conditions, good atmosphere, great colleagues and of course the meaningful purpose of our work!


    The organisation

    War Child is a young and dynamic organisation. We try to keep an informal ambiance within our office, with a lot of room for creativity, inspiration and self-initiative from employees. We practice what we preach: dynamic, innovative, integrity focused and a drive to reach the highest possible results against the lowest possible costs. War Child offers a challenging job in an inspiring workplace in Amsterdam.

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