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Helmholtzstraat 61 G
1098 LE Amsterdam

ICT Logistic Officer

Vacancy information

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At the moment we are looking for a:

ICT Logistic Officer

From12-02-2018 Locationna Hoursna Educationna

General objective of the job

 The ICT and Logistics is responsible for the management, maintenance and development of all ICT equipment, in addition to the Logistical & Administrative support for War Child Lebanon Operation Team.

 Position in the organization

 The ICT and Logistics Officer is part of the Operations Department reporting to the Operations Advisor.

S/he does not manage staff.

 Result areas

 Providing ICT support

  • Installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing parts as required;
  • providing support, including procedural documentation and relevant reports;
  • supporting the roll-out of new applications;
  • setting up new users' accounts and profiles and dealing with password issues;
  • responding within agreed time limits to call-outs;
  • working continuously on a task until completion (or referral to third parties, if appropriate);
  • prioritizing and managing many open cases at one time;
  • testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment.
  • Assists in planning and implementing changes to elements of the ICT service;
  • Sets up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist ICT equipment, ensuring that systems are ready for use and operating correctly;
  • Detects, diagnose and resolve most PC, printer and peripheral device faults;
  • Provide timely and professional, client level technical support for our WCH community.
  • Collaborate as a team member on technology initiatives and projects.
  • Maintain a commitment to continual self-improvement through regular professional development opportunities.
  • Install and deploy new equipment, and perform hardware/software upgrades and installations.
  • Managing positive relationships with our technical support providers and vendors.
  • Research equipment, software or other solutions and recommend improvements.
  • Deliver ICT supports for our Partners.
  • Visiting the field to perform normal support for our staff and partners.
  • Perform Data Collection & app Update for CWTL Tablets in the field.


Result: ICT technical support is given to staff in such a way that issues are resolved at all times.


Handling logistic and administrative support:

 Provides logistical and administrative support. Tasks include:

  • Ensure logistics requirements take gender-specific needs into consideration
  • Develop reports on material and personnel movements and various operational logistics problems
  • Responsible for proper maintenance of assets and office equipment Keep updated file for maintenance
  • Check the proper functioning of stock procedures (in/out registration), check of stocks on regular basis and report to line supervisor
  • Checking on weekly base the requirement for the guest house and maintenance needed.
  • Routinely liaise with administration department, and logistic coordinator.
  • Establish reports based on logistics movements and distribute them according to requirements;
  • Identify, mobilize resources, implement and report on special logistics operations;
  • Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are maintained;
  • Ensure adequate logistics preparedness through contingency planning and continuous logistics preparedness reviews;
  • Support logistics staff in other offices

Result: Logistic & Administrative support is given to staff in such a way that issues are resolved at all times.


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