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Helmholtzstraat 61 G
1098 LE Amsterdam
The Netherlands

IT internship

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At the moment we are looking for a:

IT internship

From23-05-2017 Locationna Hoursna Educationna

Background 

Can’t Wait to Learn (CWTL) proposes new (cost-) effective solutions to the urgent challenges facing education for children in emergencies. By utilising innovative technological solutions with a focus on serious gaming, CWTL builds on concepts which have been successfully piloted in Sudan (e-Learning Sudan). CWTL has ambitions to increase the number of children with access to quality education in mathematics in areas affected by conflict in Africa and the Middle East, including in Jordan and Lebanon. The CWTL team, including its technical partners, will work together to digitise the Jordanian and Lebanese curriculum onto tablets, which will be used by children with guidance from a trained facilitator. In addition to mathematics, reading and psychosocial well-being-focused materials will be introduced to the CWTL portfolio during 2017. Developing fresh, interactive materials based on the national curricula and creating effective partnership structures to distribute these, creates new opportunities for making education accessible to those children who have been excluded. By facilitating their access to an effective and innovative learning tool, the CWTL programme seeks to increase children's resilience and support their educational (re)integration and progression.

 

General objective of the job

 

The ICT and Logistics officer is responsible for the management, maintenance and development of the Can’t Wait to Learn ICT equipment. S/he delivers technical ICT advice and support for curriculum related activities.

S/he acts as an ICT and logistics focal point for CWTL learning spaces.

 

Position in the organisation

 

The ICT Officer is part of the Operations Department reporting to the Operations Support Manager.

S/he does not manage staff.

 

Result areas

 

Providing ICT support

 

  • Assists in planning and implementing changes to elements of the ICT service on the CWTL tablets;
  • Sets up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist ICT equipment, ensuring that systems are ready for use and operating correctly for CWTL events and trainings;
  • Installs new software, updates and hardware;
  • Supervises ICT related issues in the office and provides Technical ICT Support;
  • Works to give guidance to others on the ICT policy that outlines acceptable use of ICT equipment;
  • Performs basic diagnostic routines for Server & Network in the office and in the field;
  • Checks internet connectivity is maintained in the different locations where CWTL is being implemented;
  • Detects, diagnoses and resolves most PC, printer and peripheral device faults;
  • Introduces and trains staff on SharePoint;
  • Coordinates with the HR department to provide laptops, IDs and emails for CWTL staff;
  • Plans and conducts ICT training for CWTL implementing partners and WCH/CWTL staff.

 

Result: ICT technical support is given to WCH and Community staff in such a way that issues are always resolved in a timely manner.

 

 

Handling Procurement

 

  • Identifies possible suppliers to fulfill the planned procurement, based on program  needs and locations, ensuring the widest realistic openness of competition;
  • Clear and transparent documentation of entire procurement process
  • Implements and maintains War child Holland internal procurement procedures for CWTL, with records kept for a full audit trail standard under both War Child Holland and donor regulations;
  • Liaises and co-ordinates with all relevant departments (including Head Office in Amsterdam) and partners regarding requisitions;
  • Follows up on delivery of goods and keeps all parties fully informed of any changes;
  • Ensures necessary authorizations / approvals are always obtained;
  • Executes the purchase and delivery of appropriate supplies in a timely and cost effective manner;
  • Maintains an up‐to‐date inventory of ICT software and supplies to secure best value for goods and services;
  • Ensures routine safety checks, including electrical tests, are carried out and appropriate records maintained; 
  • Coordinates warranty, maintenance and insurance claims for all assets/inventory items;
  • Builds and maintains good professional working relationship with suppliers;
  • Supports staff in charge of procurement in all CWTL centers to fulfill their roles and responsibilities by providing guidance, information and training;

 

 

Result: Procurement activities for all projects are done on time in such a manner that WCH procedures and donor regulations are followed.

 

 

Knowledge and Experience

 

Relevant academic background (IT, Computer Science, Business…)

Minimum of 2 years of relevant experience in a similar position;

 

Skills and Competencies

 

Knowledge of program development, logistics and administration;

Planning, analytical and organizational capabilities;

Strong planning and organizational skills to handle multiple tasks with deadlines;
Fluent English and Arabic;

Advanced computer skills;

Team player;

Result focused and cost-conscious;

Ability to work independently as well as cooperatively with team members;

 

“Commitment to the vision and goals of War Child Holland in Lebanon, including adherence to the Child Safety Policy, is essential”

 

     
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