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OPERATIONS SUPPORT MANAGER in Colombia

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At the moment we are looking for a:

OPERATIONS SUPPORT MANAGER in Colombia

From16-08-2019 Locationna Hoursna Educationna

War Child believes no child should be part of war. Ever. Children have the right to grow up in peace, free from fear and violence. To develop their full potential and become the person they want to be. War Child makes a lasting impact. By protecting children from violence and offering psychosocial support and education. We unleash the children’s inner strength with our creative and involving approach. And inspire as many people as we can to participate in our cause. War Child is both implementing its own programmes and cooperating with a variety of partner organizations in 14 countries around the world. www.warchildholland.org

 

War Child Holland is looking for a:

 OPERATIONS SUPPORT MANAGERin Colombia

 “An experienced finance manager with knowledge of and experience in administration Human Resources, logistics and security management.”

 War Child Holland’s programme in Colombia

War Child Holland (WCH) has been working in Colombia since 2006 to improve children’s psychosocial well-being and strengthen their capacity to cope with the violence they experience. Together with parents and caregivers, teachers, and children themselves, we work to boost protection mechanisms and prevent the recruitment and use of children by armed groups. We also work with schools in the country to ensure that vulnerable children have a protective and safe learning environment. Psychosocial support, education and measures to boost children’s participation in local decision-making processes are frequently combined to ensure our interventions are as effective as possible.

You

As Operations Support Manager (OSM) you ensure that supporting processes are running effectively and efficiently to enable programme staff and other stakeholders to carry out War Child Programming. You manage security, human resources, logistics, and ICT, procurement, risk and finance functions of the Country Operation. The OSM sees to transparent and reliable processes and generates management information for the stakeholders.

The OSM reports to the Country Director. S/he is a member active of the Country Management Team (CMT). S/he leads the collaboration and coordination with the Programmes and Communications functions. S/he also coordinates and collaborates with operations staff in Amsterdam Home Office and in other countries.

This position is based in Bogota, Colombia with regular field travel.

Your challenge

Safety & security

As the OSM you ensure that WCH Colombia has updated security and safety systems and procedures and that all Colombia staff and visitors know and respect these. You prepare and update regularly SOP/SMP (security management plan) and contingency planning, including context analysis (General Assessment and Specific Security Risk Assessment) and provide regular security reports to CD and support in analysis of broader security related conditions. You actively participate in security coordination meetings with Local Security Network, government bodies, establishing a network of contacts.

Financial Management

As the OSM you advise and support the Country Director (CD) in maintaining efficient financial control (of cash flows, payment, etc.), accountability standards, procedures and records. You prepare the budgets, ensure financial management policy and guidelines are adhered to and generate financial management information for stakeholders (CD and HO). You review budgets, monthly financial reports and financial parts of the 4M, 8M, &12M reports plus the Annual Plan and submit the final versions. As an OSM you are rresponsible for the preparation of grant proposal budgets and financial reports for donors according to their guidelines/regulations and liaise with relevant donors’ focal points as needed. You are responsible for the end-of-year closing and audits.

Risk Management

You are responsible for overseeing risk management on behalf of the CMT. You identify and assess the potential risks that may hinder the reputation, security, safety, financial stability, programming quality and delivery of War Child Colombia. This includes conducting regular, detailed risk assessments. You identify and design processes, procedures and actions to avoid and/or mitigate any risks; lead and coordinate the implementation of these.

 Logistics & ICT

You oversee logistics and ICT; you review logistics manual and ensure logistics policy and guidelines are followed in all locations (as a delegated responsibility of the CD). You are responsible for procurement and management of supplies, assets, etc. You ensure quality management and maintenance of IT and communications processes, services and equipment including the introduction and functioning of global knowledge management processes, systems and procedures.

 Capacity building staff & local partners

As an OSM you indicate the training needs and build capacity of the support staff in the country office through (on-the-job) training and workshops. You also build capacity of local partners in finance/HR/admin/logistics processes.

 Human Resources Management

You ensures proper implementation of HR policies and guidelines as per WCH requirements and Colombia Labour Law. You ensures proper HR recruitment/administration is followed as per WCH guidelines and Country Law. You are responsible for developing all HR policies/tools for Colombia in collaboration with Country Director (CD) and Head Office (HO). You are responsible for HR planning at programme level with other CMT members. You reports relevant developments on HR and policies to the support department at HO in collaboration with CD. You are responsible for monthly review of staff timesheets and payroll. You ensures monthly reporting on HR matters to CD/MT.

 Staff Management

You manage the finance, security, logistics, human resources, ICT and operational support administrative staff at the country office and provides technical supervision to support staff in the different field locations by guiding, coaching, instructing and motivating them.

Your profile

  • Bachelor’s Degree in BA, Management or any other relevant field
  • Proven experience in logistics, procurement, IT, Administration and HR
  • A minimum of 5 years of relevant experience in a management position within an international (NGO) environment
  • Experience of working with automated accounting systems; Unit4 experience would be an asset
  • Experience working in complex security contexts
  • Required: fluency in Spanish and English (verbal and written)

 Skills

  • Proactive search for and utilize organizational resources
  • Excellent social and communication
  • Planning and organizational capabilities;
  • Capability to decide in tactical and operational issues;
  • Team player and hands-on mentality;
  • Result focused and cost-conscious
  • Ability to work with minimal supervision

 Attitude

  • Affinity with War Child’s mandate;
  • Creative thinking;
  • Stress-resilient to be able to cope with deadlines and complex problems;
  • Cultural and gender sensitive.
  • Capacity to advise and coach executive staff to reach results and quality in their daily management

 We offer

  • A challenging job, within an inspiring and motivated team of people and the backup of a strong and professional organisation in Colombia.
  • Colombia based local contract, with possibility of renewal. This contract includes all the legal benefits established by Colombian law and opportunities to develop and learn professionally.
  • War Child beliefs in long-term relationship with staff with regard to career planning and multi-country/programme experience

This is a national position with national labour conditions. War Child Holland strives to build local capacity as much as possible.

Job Location:                                                                   Colombia, Bogotá

Contract:                                                                             Starting with a 1 year contract with the intention to prolong

Starting date:                                                                   As soon as possible

 How to Apply

Interested and qualified external candidates are invited to apply before Sunday 25 August 2019. Kindly mail your English CV (maximum of two pages) and cover letter to https://warchild.onlinevacatures.nl/app/en/Vacancy/Postulate/138865.

The safety of children is essential to War Child. War Child does not tolerate or accept any form of abuse. This subject is addressed in our recruitment and selection procedures.

   
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